ENLIGHTENING LIGHTS

HIGHWAY THRU HELL’S AL QUIRING AND J.W. SPEAKER TEAM-UP ON ROADSIDE SAFETY BY GIDEON SCANLON If there’s one thing Al Quiring really wants to see his fellow towing professionals do, it is to take their personal safety more seriously. In fact, when asked what advice he would share with ambitious young people in the towing […]

ALL FOR ONE AND ONE FOR ALL!

Building up an effective fleet in an industry of individualists Establishing a visual identity for your brand through your vehicles has other benefits. For one thing, uniformity provides a sense of professionalism to your operators–which will help you win over potential clients. Something about making your living on the open road attracts a certain type […]

COACHING THE TEAM

Business leadership means bringing out the best in employees BY JAY PERRY One of the 12 essential behavioural characteristics of leadership we teach is “leaders are good at giving encouragement, and they are never satisfied.” This is one of the toughest components of leadership and it requires tremendous skills to balance the need for improvement, […]

THE FOG OF WAR

Gunshots, torched trucks and Toronto’s towing community BY GIDEON SCANLON In December 2019, an apparently co-ordinated series of arson attacks on tow trucks throughout the GTA sent a chill down the spines of the area’s towing professionals. Just days before, on December 11, 2019, a tow truck driver in a Richmond Hill parking lot had […]

REFLECTIONS OF THE ROAD WARRIOR

Abrams Towing’s Joey Gagne on the truth behind his legendary rise through the industry BY SAM HOUPT Ask any of Canada’s towing professionals who Joey Gagne is, and you will get the same response—“a living legend.” What they won’t agree on is why. Some will point to his impressive career. At the helm at Abram’s […]